Privacy Policy

This policy explains what information Cogniv collects, how we use it, who we share it with, and the choices you have. If anything here is unclear, contact us and we’ll help.

What Cogniv does

Cogniv is a desktop app (Windows and Linux) and this website. During an interview session the app listens to audio from your microphone or your system audio, transcribes it, and suggests answers. If you ask it to, it can also take a screenshot of your screen and analyse the text in it.

What we collect

Account information. Your email address and a password hash (we never store your password in plain text; accounts are managed through Neon Auth), or, if you sign in with Google, your Google sign-in identity (such as your name and email). We also store hashed refresh tokens to keep you signed in.

Interview profiles. The target role you enter and the text of any resume you upload. We extract the text from your PDF or DOCX file and keep that text.

Interview sessions. The job title and job description you provide, when the session started and ended, and how long it lasted.

Questions and answers. Every question captured during a session and every AI-generated answer, including text extracted from screenshots.

Purchases and credits. The plan you bought, the amount, the Razorpay order and payment IDs, and how many session credits you have used. We don’t receive or store your full card or bank details — Razorpay handles those.

Usage analytics. Page views, download-button clicks and app events (such as the app version you are running), along with a random visitor ID, and the city and country we estimate from your IP address.

Early access signups. If you join early access via our signup form, the name, email address, phone number and profession you submit.

What we don’t store

• Audio. Interview audio is streamed directly from your device to Deepgram for transcription. Our servers don’t receive or store your audio — only the resulting text.
• Screenshot images. Screenshots are sent to our servers so the text in them can be extracted by an AI provider. We keep the extracted text, not the image.

How we use information

We use this information to:

• Provide Cogniv: sign you in, transcribe your sessions, generate answers tailored to your resume and target role, and show your history
• Process payments and track the session credits you have bought and used
• Contact you about your account, early access and onboarding
• Respond to your questions and support requests
• Keep Cogniv secure, prevent abuse, and fix errors
• Improve our product and operations (in aggregate where possible)
• Meet our legal, tax and accounting obligations

Cookies and analytics

We use our own first-party analytics to count page views, download clicks and app events. On the website, this stores a random visitor ID in your browser’s local storage. We also use Vercel Web Analytics to measure site traffic. We don’t run third-party advertising pixels. When you sign in, your sign-in tokens are kept in your browser’s local storage so you stay logged in. See our Cookies Policy for more.

Who we share data with

We do not sell your personal information. We share it only with service providers that help us run Cogniv, and only as needed for them to do so:

• Deepgram — speech-to-text transcription of session audio
• OpenAI, Anthropic and Google (Gemini) — generating answers and extracting text from screenshots; they receive the question, relevant context (such as your resume text, target role and job description) and screenshot images
• Razorpay — payment processing
• Neon — database and account authentication
• Render — hosting for our API servers
• Vercel — hosting for this website and site analytics
• Google — sign-in with Google
• ip-api.com — estimating city and country from IP addresses
• Sentry — error monitoring (when enabled), which may receive technical details about errors

We may also disclose information if required by law, or to protect the rights, safety and security of our users or Cogniv.

Hosting and international transfers

Some of these providers process data outside India. Like most hosting providers, they may also process limited technical data (such as IP address and request logs) to deliver and secure the service.

Data retention

• We keep your account, profiles, sessions and question/answer history for as long as your account is active, so you can see your history and Cogniv can tailor answers.
• When you delete your account, we delete your personal data, except purchase records, which we keep for as long as required for tax and accounting purposes.
• We retain early access signup information for as long as needed to provide early access and operate our waitlist, unless you request deletion sooner.
• Analytics events are kept for [retention period] and are used in aggregate.

Your rights and choices

Under India’s Digital Personal Data Protection Act, 2023, and similar laws elsewhere (such as the GDPR), you have the right to:

• Access and export your data — use “Download my data” in your dashboard settings to get a copy as a JSON file.
• Correct inaccurate or incomplete data — update your profile in the app, or contact us.
• Delete your data — use “Delete account” in your dashboard settings, or email us.
• Withdraw consent — you can stop using Cogniv and delete your account at any time.
• Nominate someone to exercise these rights on your behalf in the event of death or incapacity, as provided under the DPDP Act.
• Raise a grievance with us, and, if you’re not satisfied with our response, with the Data Protection Board of India or your local data protection authority.

To exercise any of these rights, email aicogniv@gmail.com. We may need to verify your identity first.

Grievance officer

[Grievance officer name], [Company legal name]
Email: aicogniv@gmail.com
We aim to respond to grievances within [response time].

Children

Cogniv is not intended for anyone under 18, and we don’t knowingly collect data from children.

Security

We use reasonable safeguards to protect your data, such as hashed passwords and refresh tokens and encrypted connections. No system is perfectly secure, so please use a strong, unique password.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the effective date above and, for significant changes, let you know by email or in the app.

Contact

Email us at aicogniv@gmail.com.